Privacy Policy

Before you submit a question, a support request, or any other form on this site, it helps to know what happens to that information once it reaches us. This policy sets out the types of data collected, the reasons behind that collection, and the safeguards applied to keep it protected.

Information we collect

Some details are provided directly by visitors. When you fill in a form, send a support message, or otherwise contact the site, you may share your name, an email address, and the content of your message. These are the pieces of information you choose to give us, and they are kept only for the purpose tied to your request.

Other data arrives automatically. As you move through the pages, the site may pick up technical details such as your browser type, operating system, language settings, the page that referred you, the pages you view, and general usage statistics. This kind of information does not usually identify you personally, but it helps us understand how the site is being used.

Why the data is used

Each category of information serves a distinct purpose. The details you submit through forms are used to respond to your query, deliver the information you asked for, and keep a record of the exchange where needed. Technical data helps us maintain the website, analyse visitor behaviour, improve the editorial content, resolve technical issues, and detect misuse.

Usage statistics also feed into how the review materials and informational pages are presented. By seeing which sections attract attention and which ones do not, the site can adjust its layout and content to make the information more accessible. None of these purposes involve selling your data or using it for unrelated marketing.

Cookies and similar tools

The site may use cookies, pixels, and similar technologies to recognise repeat visits, measure performance, remember your settings, and understand how visitors interact with the pages. These tools make the experience smoother and help the site identify what works.

Most browsers give you control over cookies. You can review which ones are stored, block new ones, or delete existing ones through your browser settings. The exact steps vary depending on the browser and its version, but the options are usually found in the privacy or security section. Disabling cookies may reduce the quality of certain functions, so you may notice a less tailored experience if you turn them off.

When information may be shared

There are limited situations where data is disclosed to others. Trusted third parties involved in hosting, analytics, security monitoring, communications, and maintenance may receive information, but only on the condition that they process it solely for authorised purposes. They do not get to use the data for their own ends.

Disclosure may also occur where required by law, regulation, legal process, or to protect the integrity of the website. In such cases, the site will only share what is necessary for the situation at hand.

Security measures

Practical safeguards are applied to reduce the risk of unauthorised access, accidental loss, or improper disclosure. These include access restrictions, secure storage methods, internal monitoring, and controlled handling of submitted information. The level of protection is proportionate to the sensitivity of the data involved.

No system is completely immune to threats, but the measures in place are designed to keep the information as safe as reasonably possible. Staff and third parties who handle the data are expected to follow these procedures and to treat the information with care.

Responsible gaming context

Where relevant, certain interactions or submitted information may be considered in connection with responsible gaming-related content, user protection concerns, or safety-related communications. This is done to support responsible engagement with gambling information and promotional materials.

If a visitor raises a concern about their own gambling behaviour or asks about protective measures, the information they provide may be used to respond appropriately. The purpose is always to support safe engagement, never to encourage excessive play or to promote chasing losses.

Your rights

Depending on the circumstances, you may ask to review the personal information associated with you, request corrections, request erasure when appropriate, or limit some uses of your data. These requests are handled on a case-by-case basis.

Before any action is taken, the site may need to confirm your identity. This step exists to ensure that personal data is not disclosed to someone who has no right to it. Once identity is confirmed, the request is processed without undue delay.

Storage periods

Data is stored only as long as reasonably needed for website administration, legal obligations, security records, dispute handling, or legitimate operational needs. There is no fixed retention period applied across the board; the duration depends on the purpose the data serves.

After the need has passed, the information may be removed, anonymized, or archived under internal procedures. Anonymized data may be kept for analytical purposes since it no longer identifies any individual.

Links to other sites

The site may refer users to outside websites for information or related services. Those external sites operate under their own rules, and this policy does not cover them. Mr green is not responsible for how they collect or use personal data.

If you follow a link to another site, you should check its own privacy policy before providing any information. The protections described here apply only to this website.

Minors

This website is intended for visitors of legal age in their jurisdiction. The site does not knowingly collect personal information from minors, and anyone below the legal age should not submit data through any form on this site. If it comes to light that information from a minor has been collected, it will be deleted as soon as reasonably possible.

Policy updates

This Privacy Policy may be amended at any time to reflect business, legal, or technical changes. The current version shown on this page is the version that applies at the time of use. When a significant change is made, the updated policy will be published here.

Visitors are encouraged to check this page periodically. Continued use of the website after a revision takes effect means the new version applies to any data collected from that point onward.

Contact

Any privacy question, request, or concern can be sent through the communication methods listed on the website. The site will respond within a reasonable time and will address the issue raised.